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• Never just ask for an “accessible room.” Instead, list the access features you need.

• In the U.S., look for properties constructed after 1992, the date the Americans with Disabilities Act (ADA) took effect.

• Always call the property directly. On-site reservation agents often have first-hand knowledge about access features at their property.

• Ask the reservation agent to describe the access features of the room. Don’t settle for the broad description of “ADA Compliant.” Ask for specific access details.

• In Europe, an accessible room only features an accessible route of travel. If you need accessible bathroom features, ask for an adapted room.

• Even within the U.S., not all accessible rooms have roll-in showers. Ask a lot of questions about the bathrooms. If you just reserve an “accessible room,” you’ll probably end up with a bathroom with a tub/shower combination.

• Remember, in Europe the first floor is not at street level. If you want a room at street level, ask for a ground-floor room.

• Make sure and ask about the availability of elevators, especially in small European properties. Some properties have what they consider to be an accessible room, but it can only be accessed by a stairway.