Last post Wed, May 14 2008 10:40 AM by Norma Carroll. 10 replies.
I'm reading the messages people have posted from the threads and such and in my inbox they are coming in double. It's the same message and response just getting it twice. That has been going on for about two days. Does anyone know how to get that to stop or changed? Thank you!
Must be a glitch Shelley-I'm going to move this thread to the feedback forum in hopes that someone sees it there and can resolve this quickly.
Good luck!
~Kara
they got a great support group here shelly. have you asked them yet. bet they can help. bighead
Kara thanks your so good to me. It's not a BIG deal just didn't know if it was me or anyone else having the same problem. I just get to use my delete button twice as much.
Test Post for Duplicate Subscription Notifications
Additional Note: Default Font for Message Field is Arial 9.5 on Hubby's Computer
Specs: Windows XP Professional, Internet Explorer 7.0, Netscape Dial-Up (yes, dial-up)
Shelley -- Thanks for posting information about this problem so we can stay on top of issues as they arise.
Well, there was definitely something funky happening with the Subscription Notification system from 03/06 to 03/10 but it seems to be fixed now. Or maybe it's an intermittent thing that comes and goes...
I've tested two posts this morning and have only received one automated e-mail notification for each one (as it's supposed to be). But for a couple of days I was receiving duplicate notifications of some posts (not all) so it was definitely a problem.
Since I'm not able to duplicate the problem, I'm not going to submit a trouble ticket to development at this time. But let's all keep an eye on this and report any problems here in the Feedback forum.
Thanks to everyone for your help in maintaining our community and making it a place where there's something for everyone!! Cheers!
Lily265
Customer Service Team
Disaboom, Inc.
Email: custserv@disaboom.com
shellGVchick:...messages people have posted... [in] threads... are coming in double.... [to my email] It's... been going on for... [at least] two days.
Me too!
--- Regards, Walt
I, too, am receiving double email notices for each PM I get. Something's still funky folks.
I got that again yesterday but so far not this morning. Just use your delete button twice as much. I feel silly for even bringing it up, it's such a minor thing to just think of using delete.
